Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

Advance booking is necessary. Please call us on Tel: 0207 213 9550 and we will be happy to book your treatment.

You can schedule your appointment via our website at www.primasmedispa.com, our app, or by emailing us at [email protected]. Remember to mention that you have a voucher.

Kindly notify us at the time of booking that this voucher is to be used, and present it to a member of staff on arrival. 

This voucher is non-refundable, and no refund is available for part-use.

The voucher cannot be combined with any other offer or paid with a balance credit.

Full-body Laser package does not include the face.

When you buy a voucher for 3 to 10 sessions, it will be valid for 6 months — we’ll adjust it.